Effective customer obsession requires a future fit technology strategy

Digital Transformation

Effective customer obsession requires a future fit technology strategy

Why watch?  Digital transformation is no longer just about making tasks easier or more efficient, it’s also about creating emotional connections and positive experiences with your customers.
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Chad Routh Principal Analyst, Forrester

generative AI anxiety

Artificial Intelligence

Some generative AI anxiety is warranted—especially if you value your privacy

With SXSW in full swing in Austin, it’s hard to avoid a generative pre-trained transformer chat. The technology behind ChatGPT isn’t new. It’s been around since Google engineers
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John Donegan Enterprise Analyst, ManageEngine

gender equality, women in tech

Leadership and culture

Breaking the glass ceiling: How feminist principles drive progress and equality in organizations

It’s Women’s History Month again, and here we are, talking about the same issues again. Although there has been significant progress over the years, the gender gap in the tech industry
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Samudhra Sendhil Enterprise Analyst, ManageEngine

Build your future-fit technology strategy for 2023

Digital Transformation

Build your future-fit technology strategy for 2023

Why watch?  When it comes to technology, being “Future Fit” means being ready for anything the digital world throws your way. By being creative, nimble, and ready to adapt, companies can
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Leslie Joseph Principal Analyst, Forrester

AI in crime justice

Artificial Intelligence

The ethical debate of AI in criminal justice: Balancing efficiency and human rights

“Everyday decision-making around the world is constantly based on what came before us.” – Steve Berry  AI in criminal justice—a visual with robocops patrolling the streets, and an AI
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Naveena Enterprise Analyst, ManageEngine

IoT manufacturers should embrace privacy "nutrition labels"

Privacy and Compliance

IoT manufacturers should embrace privacy “nutrition labels”

Taking a cue from the food industry, IoT manufacturers should embrace privacy and security “nutrition labels,” as these labels will allow privacy-focused companies to differentiate
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John Donegan Enterprise Analyst, ManageEngine

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