Digital Transformation

Understanding the role of modern platforms in a future-fit growth strategy

An exclusive session brought to you by ManageEngine in collaboration with Forrester.

Published on October 12, 2023 | 1 minute

As competition intensifies, the traditional methods of product and service development no longer make the cut. Future-fit enterprises are realizing that to thrive, they must embrace a new paradigm. At the heart of this shift lies the need for versatile platforms.

Modern platforms, unlike their rigid predecessors, should serve as dynamic foundations where multiple innovations can flourish within organizations. Now more than ever, platforms must be adaptable, agile, and resilient. This new era of platform building is not merely a trend; it’s a strategic imperative driven by rapid digital transformation.

The journey towards becoming a truly customer-obsessed, customer-led enterprise requires an unwavering commitment to understanding customer needs and fostering an environment where the customer’s perspective reigns supreme. It’s a shift from reactive problem-solving to proactive, holistic customer experience enhancement. Fortunately, platforms are increasingly engineered for adaptability, allowing seamless integration of new functionalities while remaining agile in response to evolving business needs.

Tune in to this Forrester presentation by Biswajeet Mahapatra to explore the transformative potential of modern platforms in shaping an organization’s future-fit growth strategy.

Biswajeet Mahapatra

Biswajeet Mahapatra

Principal Analyst, Forrester

Biswajeet Mahapatra is a principal analyst at Forrester. Biswajeet focuses on initiatives that enable CIOs to ramp up their digital transformation journey, including building digital strategies, adopting new technologies and best practices, and extracting more value from existing investments. Biswajeet helps CIOs solve issues around cloud adoption, marketing automation, workload automation, data center management, IT service management, and workload automation tools.

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