ManageEngine Insights

The CIO's guide to employee experience and the future of work

An exclusive session brought to you by ManageEngine in collaboration with Forrester.

Published on August 09, 2023

Why watch? 

In the dynamic landscape of today’s corporate world, the role of chief information officers (CIOs) has evolved far beyond traditional technological stewardship. As the driving force behind technological innovation and strategic decision-making, CIOs play a pivotal role in shaping an organization’s success.

As a CIO, your strategic acumen is not confined to systems and data; it extends to the heart of your organization—its people. Imagine the impact of a cohesive work environment where technology seamlessly integrates with the human experience, propelling both individual growth and organizational triumph. In this Forrester session, we set the pace by unraveling the profound influence that CIOs wield in optimizing employee experience, harnessing the power of cutting-edge technology, and sculpting a future-ready workforce.

What you’ll learn 

  • How the four shocks will continue to shape the future of work

  • How employee experience focuses on employee success

  • All about maximum human performance in the state of “flow”

  • How technology plays a big role in Flow and employee success
  • Employee experience is how people and organizations interact

  • Keeping humans involved in AI investments


About the speaker


David Brodeur-Johnson
Principal analyst, Forrester

David serves leaders responsible for employee experience (EX) and workforce productivity and is the lead author of Forrester's EX Index research. His passion is helping companies create workplaces that engage people and enable them to do their best work. He is an expert in the way technology affects motivation and performance as well as how it shapes organizations’ employee experience. David also speaks publicly about how organizations can use psychological and organizational behavior research to guide their technology strategy and set better priorities.

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