Privacy and Compliance

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The key to building a great CX: Balancing personalization with data privacy

By Priyanka Roy On November 23, 2020

With all the curveballs 2020 has thrown our way, one thing that has become clear is that in order to survive, businesses need to be able to respond to disruptions quickly. While many companies collapsed due to the fallout of the pandemic, the ones that didn’t—the ones that managed to survive or, in fact, thrive—are […]

Issues to consider when hiring a DPO and CISO

By John Donegan On July 28, 2020

With the GDPR firmly in place and Brazil’s LGPD coming into effect on August 15, 2020, companies all over the globe are striving to hire the right people for the roles of data protection officer (DPO) and chief information security officer (CISO). It is important that the DPO and CISO work well with one another, […]

Tackling countless regulatory compliance challenges in an increasingly security-conscious world

By Priyanka Roy On June 17, 2020

PCI DSS, HIPAA, SOX, GLBA, GDPR, CCPA, ISO; the list of regulations that companies need to comply with these days is as long as the arm of the law. While it is daunting for organizations to keep track of all applicable regulations and formulate exhaustive plans to achieve compliance, these are blessings in disguise as […]

Should encryption laws be changed in the United States?

By John Donegan On May 05, 2020

Until COVID-19 took Capitol Hill by storm, folks on both sides of the aisle were in the middle of debating legislation that could affect software companies’ use of end-to-end encryption. As it currently stands, software companies can provide their users with end-to-end encryption (E2EE) without being held liable for the content that their users post […]

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Should encryption laws be changed in the United States?

It’s time for AI regulation

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Issues to consider when hiring a DPO and CISO

Preventing high-tech contagion in the Australian healthcare industry

The key to building a great CX: Balancing personalization with data privacy

Leveraging AI to transform the healthcare industry

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